PRIVACY POLICY

Collection of the data necessary for the management of the order

24LENSES does not sell, market or rent personal data concerning you to entities outside the group to which it belongs.

The personal data that you communicate on the Site at the time of your order are collected by the internal services of 24LENSES and are the subject by them of a computer processing intended for the treatment of your order, the establishment invoices, personalization of communication, in particular through information letters/e-mails, as well as personalization of the website according to your preferences.

The personal ophthalmological data (prescription, prescriptions, social security number, etc.) that you communicate on the Site when placing your order are collected by the opticians of 24LENSES and are subject to computer processing. intended for editing invoices. This data will in no case be the subject of a transfer or disclosure to third parties, except where applicable, in the form of aggregated and non-personal statistics.

In accordance with the legislation in force, and unless you object, you are likely to receive commercial offers from 24LENSES for products and services similar to those you have ordered.

Right to delete and correct personal data

You can exercise your right of access to the file and your right of rectification, deletion and, where appropriate, opposition to the use for commercial prospecting purposes of information concerning you by sending an e-mail to [email protected] (mention your e-mail address, last name, first name, postal address). The e-mail must include the following subject: “I wish to modify/terminate my 24lenses.com account” or by post to the following address:

Data relating to site traffic

Certain technical information may be collected while the Customer is browsing the Site, such as the version of the Customer’s browser (Chrome, Firefox, Safari, Opera, Internet Explorer, etc.), the type of operating system used (Linux, Windows 98, MData relating to the use of Siteac Os, etc.) and the IP (Internet Protocol) address of the computer used, in order to adapt the presentation and ergonomics of the Site to the technical specifications of the Customer’s terminal.

Cookies used on the Site

A cookie is a file that 24LENSES may be required to save on the hard drive of the Client’s terminal through his Internet browser when the Client uses the Site, subject to his agreement or unless he opposes it. Only the issuer of a cookie is likely to read or modify the information contained therein.

24LENSES uses cookies, intended to store information identifying Customers during the consultation of the Site in order to facilitate the browsing experience on the latter, subject to the choices that the Customer has expressed regarding cookies and that he may modify. at any time.

In particular, the Customer has the possibility to oppose the registration of these cookies by modifying the options of his Internet browser software.

The cookies used on the Site allow:

• to adapt the presentation of the Site to the display preferences of the Customer’s terminal (language used, display resolution, operating system used, etc.) when using the Site, according to the display hardware and software or reading that its terminal includes;
• to establish statistics and measures of attendance and use of the various elements making up the Site (sections and content visited, routes, etc.), allowing 24LENSES to improve the interest and ergonomics of the Site;
• memorize information relating to a form that the Customer has filled in when using the Site (registration or access to his account);

The cookies used on the Site are session cookies (the duration of which is limited to the time of a connection to the Site) and persistent cookies (the duration of which, however limited, is greater than the duration of a connection).

Session cookies are only active for the duration of the Customer’s visit and are deleted when he/she closes his / her browser. Persistent cookies remain stored on the hard drive of the Customer’s terminal once his/her browser is closed, until he/she or his/her browser software purges them after a certain period of time or at any time.

Third-party cookies

When a Customer browses the Site, cookies from third-party companies may be placed on the latter’s computer, unless he has opposed this by configuring the parameters of his browser software under the conditions described in the paragraph below. below. The purpose of these cookies is to identify the products consulted on the Site and to collect navigation data in order to personalize the advertising offer that could be presented to the Customer outside the Site. As part of this type of advertising partnership, the Site may be required to transmit to the partner anonymous browsing data concerning the products consulted by the Customer while browsing the Site.

The Customer’s choices regarding cookies

Several possibilities are offered to the Customer to manage cookies. Any configuration that the Customer can undertake will be likely to modify his Internet browsing and his conditions of access to certain services requiring the use of cookies.

The Customer can configure his browser software so that cookies are saved in his terminal or, on the contrary, rejected, either systematically or depending on their issuer. The Customer can also configure his browser software so that the acceptance or rejection of cookies is offered to him from time to time before a cookie is likely to be saved on his terminal.

The help menu of his browser will allow him to know how to express or modify his preferences in terms of cookies:

• For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies,
• For Safari™ : http://support.apple.com/kb/ht1677,
• For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
• For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies,
• For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

24LENSES uses in particular “technical” cookies necessary for the proper functioning of the Site. If the Customer refuses the recording of cookies in his terminal, or if he/she deletes those recorded there, the Customer will no longer be able to benefit from a certain number of functions which are nevertheless necessary to navigate in certain areas of the Site.

Where applicable, 24LENSES declines all responsibility for the consequences related to the degraded functioning of the Site resulting from the impossibility for 24LENSES to save or consult the cookies necessary for their operation and that the Customer would have refused or deleted.